Lucy Ogalue
The Presidential Enabling Business Environment Council (PEBEC) has received commendation following its intervention in resolving a delayed international passport renewal for a Nigerian citizen.
The citizen, who shared her experience on social media, said she had encountered prolonged delays while attempting to renew her international passport through the Nigerian Immigration Service.
According to her, she reported the matter to PEBEC, which promptly engaged the relevant authorities, leading to the successful issuance of her passport.
Expressing appreciation for the intervention, she wrote: “After reaching out to PEBEC, I received prompt attention, and my passport was successfully renewed. Yes, Nigeria works.”
The development highlights PEBEC’s role in working with Ministries, Departments and Agencies (MDAs) to address bureaucratic bottlenecks and improve public service delivery.
The council continues to collaborate with government institutions to make public services more transparent, efficient and responsive, while promoting reforms aimed at improving Nigeria’s business environment.
Observers say timely interventions in service-related complaints can help strengthen public confidence in government institutions and encourage greater accountability in service delivery.
PEBEC was established to improve Nigeria’s business environment by driving reforms and enhancing service delivery across Federal Government institutions.
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